Privacy Policy

Our website address is yourfloralmatters.com. your floral matters llc (owner of yourfloralmatters.com) takes very seriously the private nature of your personal information. This Privacy Policy describes how we treat the information we collect when you visit and order from our website. Please read this notice carefully.

User Consent

By accessing or using floral matters, you agree to the terms and conditions of this Privacy Policy, which is a part of the floral matters terms of service. You expressly consent to the processing of your Personal Information according to this Privacy Policy.

Personal Information

We collect your Personal Information voluntarily through floral matters in order to create your user profile and account, as well as to fulfill your orders. The types of personally identifiable information that may be collected in order to fulfill order requests include: full legal name, billing and shipping addresses, e-mail address, telephone number, and credit card information.

In some instances, we may request that you submit information about other people. For example, if you order a gift arrangement to be sent directly to the recipient, we will ask for the recipient’s name, address, telephone number, and email address.

Additionally, we may collect any information that you voluntarily disclose, including Personal Information, and any postings, comments, forums, or blogs within the floral matters community.

We will never sell, rent or share your personal information, including your e-mail address, with any third parties for marketing purposes without your express permission. We may share your personal information for the purpose of delivering our e-mail to you or as required by law.

Personal Information From Other Sources

We may receive Personal Information about you from other sources with which you have registered, companies who we have partnered with (collectively, “Partners”) or other third parties. We may associate this information with the other Personal Information we have collected about you.

Communication Preferences

You have a right at any time to stop us from contacting you for marketing purposes. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the body of the promotional e-mail you receive or by contacting us directly at support@yourfloralmatters.com.

Despite your indicated email marketing preferences, we may send you administrative emails regarding floral matters orders and transactions.

You have the right to request a copy of the Personal Information that we store about you. If you would like a copy of some or all of your Personal Information, please contact us at support@yourfloralmatters.com. We want to make sure that your information is accurate and up-to-date. You may ask us to correct or remove information that you think is inaccurate. You may change any of your profile information by editing it in the profile settings page.

Information Collected Via Technology

As you use floral matters, certain information may also be passively collected and stored on our or our service providers’ server logs, including your Internet protocol address, browser type, and operating system. We also use Cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and viewed, or on which of the advertisements you clicked. This type of information is collected to make floral matters more useful to you and to tailor the experience with floral matters to meet your special interests and needs.

Tracking

An “Internet protocol address” or “IP Address” is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer Internet access provider, your IP Address probably varies from session to session. For example, we, or our service providers, may track your IP Address when you access floral matters to assist with ad targeting.

“Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. They allow us to quickly check your status as a subscriber and facilitate access to your preferences. We may use Cookies to provide you with a more personal and interactive experience with floral matters. We will never use cookies to retrieve information from a computer that is unrelated to our site or services.

We may also enable advertisers and ad servers to promote third-party products and/or services by placing advertisements on floral matters. These advertisers and ad servers may use Cookies and/or “Web Beacons” (small transparent graphic images) in order to monitor information related to served advertisements. Clicking on such advertisements will direct you to the website of a third-party and the advertiser. This Privacy Policy does not cover the privacy practices of any advertisers or ad servers outside of floral matters.

Feedback

We welcome (and appreciate) feedback. If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy. You agree that any such comments and email communication we receive becomes property of floral matters. We may use feedback for marketing purposes or to add to or modify our services without paying any royalties or other compensation to you.

Security

We are committed to protecting the security of your Personal Information. We use industry-standard security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. Even though we have attempted to take all possible precautions, we cannot fully eliminate security risks associated with Personal Information.

Privacy Updates and Modifications

floral matters may at our sole discretion edit this Privacy Policy. All such future modifications will be posted here.

Contact Us

If you have any questions about this policy, please email: support@yourfloralmatters.com.